FREE Online Bill Pay Is
Coming In January 2007!
Interested in paying your bills more quickly? Would you like to know exactly when your
payment is received and have it GUARANTEED to arrive on that date? Now you can at
GEICO FCU. Just sign up for our FREE, secure Online Bill Pay service.
Pay your bills, anytime and anywhere. All you need is access to any computer and an Internet
connection. Save your time and stamp money, and let your Credit Union do all the work!
With Online Bill Pay, you can:
Make one-time payments or schedule recurring bill payments in advance.
Make payments to any payees, such as your family members, or pay regular monthly bills
such as loans and utility bills.
Check which bills have been paid and confirm the dates other bills will be paid, at a glance.
Canceling scheduled payments is easy and immediate.
Use the easy Payment Center to handle all your bills from one screen.
Use Money HQ to view your accounts at GEICO FCU or any other financial institution,
transfer funds, send money, or receive automatic e-mail alerts when bills are due or when your
account balance reaches a certain level.
Download financial information to QuickenŽ or ExcelŽ.
Receive online help through e-mail.
To sign up for Online Bill Pay service, you must register for GEICO FCU's free Online
Banking. Download the Online Banking application from the "Applications" page, fill it out
and mail or drop off the application to the Credit Union. To see how easy Online Bill Pay is to use, observe the online demo. To view a DEMO, click the purple link below or copy and paste the URL to your address bar and press return. http://demo1.onlinebank.com/images/Billpay_Demo_IBP/BillpayDemo.htm
CLICK HERE FOR BILL PAY DEMO
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Frequently
Asked Questions (FAQ's) About
GEICO FCU Online Banking |
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How do I get started using GEICO FCU Online Banking?
2.
Would you accept my signature as attorney in fact for
the owner of the account?
3.
Is there a fee to use GEICO FCU Online Banking?
4.
Is it difficult to learn to use GEICO FCU Online
Banking?
5.
I don't have a printer. How can I receive a copy of the
GEICO FCU Online Banking Internet Service Agreement and
Disclosure for my records?
6.
Are there restrictions on the kind of password that I
can select? Can my password be alphabetical?
7.
Can I use my ATM PIN for GEICO FCU Online Banking?
8.
What days and hours can I use GEICO FCU Online Banking?
9.
What happens if I forget my password?
10.
If I forget to sign off, will GEICO FCU Online Banking
automatically sign me off?
11.
Is there any special computer set-up required to use GEICO
FCU Online Banking?
12.
What are the minimum computer requirements?
13.
Can I download information from GEICO FCU Online Banking
to Quicken® or Microsoft® Money or Excel?
14.
How do I download information from GEICO FCU Online Banking
to Quicken® or Microsoft® Money or Excel?
15.
What precautions should I take when using GEICO FCU Online
Banking?
16.
How safe is it to view my account information through
GEICO FCU Online Banking?
17.
What happens if I enter the incorrect password?
18.
What do I do if I can't wait one business day?
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1.
Q: How do I get started using GEICO FCU Online Banking?
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A.
The first step is to complete and return an enrollment
form. Print, sign and return the form located on our website
at www.geicofcu.org, stop by any branch or call us and
we will mail an enrollment form to you.
In
any case, we will need your original signature on your
completed enrollment form.
As
long as you are a member in "good standing"
and have met the $50 minimum share balance requirement
for your S1, Regular Share Savings account, you are eligible
to enroll.
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2.
Q: Would you accept my signature as attorney in fact for
the owner of the account?
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A.
No. While your designation as attorney in fact may allow
you to conduct transactions on behalf of the account owner,
only an owner of the account can enroll and use GEICO
FCU Online Banking.
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3.
Q: Is there a fee to use GEICO FCU Online Banking?
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A.
No. Currently there is no charge to use GEICO FCU Online
Banking services. However, if you request a service while
using GEICO FCU Online Banking (such as a Stop Payment),
the usual fee applies.
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| 4.
Q: Is it difficult to learn to use GEICO FCU Online
Banking? |
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A.
No. Using GEICO FCU Online Banking is very easy. After
you enroll and receive your randomly generated password,
connect to our website at www.geicofcu.org, and select
the Online Banking login. Read the GEICO FCU Online Banking
Internet Service Agreement and Disclosure. If you accept
the terms of the agreement, enter your member number and
the system-generated password to log on. The system will
ask you to choose a new password, which you will need
to enter twice. Then you will need to log back in using
the new password. Once you are logged in, choose a function
by simply clicking on the icons located at the top of
your screen. If you need help with what to enter on a
screen, click on the (?) located at the upper right hand
corner for instructions.
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5.
Q: I don't have a printer. How can I receive a copy
of the GEICO FCU Online Internet Service Agreement and
Disclosure for my records?
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A.
Contact the credit union at (800) 542-7896 and we will
mail you a copy for your records.
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6.
Q: Are there restrictions on the kind of password
that I can select? Can my password be alphabetical?
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A. Your
password may contain numbers, letters and symbols, and
must be at least 6 characters but no longer than 10 characters.
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7.
Q: Can I use my ATM PIN for GEICO FCU Online Banking?
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A.
To protect your account, we recommend that you DO NOT
USE the same password for different devices used to access
your account, such as the PIN used with your ATM card
or the PIN you use for Voice Response. We recommend that
you change your password frequently, and do not select
a password that can be easily discovered, such as your
birth date.
Your
first password will be randomly generated by the computer
system and you will be required to select a new password
the first time you sign on to GEICO FCU Online Banking.
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8.
Q: What days and hours can I use GEICO FCU Online Banking?
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A.
GEICO FCU Online Banking will generally be available around
the clock, every day. However, there will be short periods
of time when the system will be unavailable between 6:00
a.m. and 7:00 a.m. EST Monday through Friday while we
perform routine maintenance.
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9.
Q: What happens if I forget my password?
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A.
You must request in writing that a new randomly generated
code be assigned to you, which you must then change the
first time you sign on. All requests for a password MUST
contain your original signature. We will not accept requests
by email.
For
security reasons, credit union staff do not have access
to your password information.
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10.
Q: If I forget to sign off, will GEICO FCU Online Banking
automatically sign me off?
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A.
Yes. Your connection with GEICO FCU Online Banking will
expire after 5 minutes of inactivity. However, we recommend
that you ALWAYS click Exit and close your browser when
you are no longer using GEICO FCU Online Banking.
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11.
Q: Is there any special computer set-up required to use
GEICO FCU Online Banking?
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A.
No, there isn't a special computer set-up needed for GEICO
FCU Online Banking; however, there are some basic requirements.
You
will need a connection to the Internet using the Internet
service provider of your choice. We require that you use
either Netscape Navigator or Communicator (version 4.0
or higher) or Internet Explorer (version 4.01 or higher)
browser. Either one of these browsers is able to establish
a special type of secure connection using SSL (secured
socket layer protocol).
If
you wish to use the Transaction Download feature of the
system, you will need Netscape Navigator or Internet Explorer
6.0 or higher. These transactions can be downloaded into
Quicken®, Microsoft® Money or Excel.
Refer
to documentation supplied by the manufacturer of your
browser to prevent secure pages from being saved by your
browser, and empty temporary Internet and History files
periodically to prevent unauthorized viewing of information.
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12.
Q: What are the minimum computer requirements?
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A.
At a minimum, the system used should be an IBM-compatible
device (486 or better) and capable of establishing an
Internet connection at a modem speed of at least 14.4kps.
We
require that you use a specific version of browser software,
Netscape Navigator/Communicator or Internet Explorer if
you want to use the Download feature.
There
may be specific hardware to run your choice of browser
software. The manufacturer you are using can supply you
with detailed system requirements for their product.
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13.
Q: Can I download information from GEICO FCU Online Banking
to Quicken or Microsoft Money?
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A. Yes.
You must, however, be using version 6.0 or higher of either
Netscape Navigator/Communicator or Internet Explorer.
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14.
Q: How do I download information from GEICO FCU Online
Banking to Quicken® or Microsoft® Money or Excel?
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A.
When you are in GEICO FCU Online Banking, select the Accounts
from the main screen. Then select the account that you
want to download transactions from, and then select Download
Transactions.
Follow
the on-screen instructions for transaction downloads.
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15.
Q: What precautions should I take when using GEICO FCU
Online Banking?
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A.
Take the same measures to safeguard your account information
while using GEICO FCU Online Banking as you would any
of your personal financial information. For example, do
not walk away from your personal computer or Internet-enabled
device without clicking Exit and closing the browser to
disconnect from GEICO FCU Online Banking.
Never
write down your password or select a password that can
be easily discovered (such as your birth date). Protect
your password as you would cash, credit cards or checks
— it is the "key"with which someone
can access your accounts.
Prevent
secure pages from being saved to your hard drive by your
browser by emptying temporary Internet and History files
periodically to prevent unauthorized viewing of information
on your hard drive.
Consult
documentation supplied by the manufacturer of your browser
for instructions on how to empty these types of files.
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16.
Q: How safe is it to view my account information through
GEICO FCU Online Banking?
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A.
When processing transactions or viewing account information
through GEICO FCU Online Banking, the exchange of information
is secured in several ways. Before you process a single
transaction through GEICO FCU Online Banking, your browser
and our server establish a secure communication channel.
The
process works like this:
First,
our server sends our security certificate to your browser
so it can verify that you are actually connected to GEICO
Federal Credit Union.
Then
your browser and our server each generate keys, which
are used to scramble and unscramble the information being
sent between the two. This scrambling (called encryption)
uses a special algorithm to hide the meaning of information
that is passed between your browser and us. Different
keys are generated each time you connect to GEICO FCU
Online Banking. There are other special features that
enable the scrambled information that you send to us to
only be unscrambled by us. Only certain specific browsers
are capable of establishing this type of secured connection
and they are the only browsers that can be used with GEICO
FCU Online Banking.
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| 17.
Q: What happens if I enter the incorrect password? |
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A.
If you incorrectly enter your password 3 times in the same
day you will be restricted from using GEICO FCU Online Banking
for one business day. This is one of several security measures
that have been put in place to protect your account against
unauthorized access. |
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| 18.
Q: What do I do if I can't wait one business day? |
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A.
You will still be able to process transactions using other
services such as Voice Response, ATM or by calling the credit
union. |
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