You can obtain balances, make transfers between accounts and more from any touch-tone phone. For access, dial 1-888-471-9293.
In order to serve our members better, our system has been upgraded. After July 21, 2016 you will need to re-register to access the new system by following the instructions below:
- Dial 1-888-471-9293.
- To register your account, press the * key when prompted
- Enter your account number which is your member number
- Enter your PIN code which is the last 6 digits of your SSN and press the # key
- To finalize your registration, you will need to follow the remainder of the prompts to enroll your phone number and choose 3 challenge questions, create a personalized message and set up a new PIN
If you have any trouble registering on the new voice response system, please contact us and a member service representative will assist you.